We primarily serve small to medium-sized companies, e-commerce stores, real estate agents, service providers, and startups. If your business has repetitive workflows, customer interactions, or lead generation processes, we can help.
WhatsApp AI Marketing is an innovative approach that utilizes WhatsApp as a powerful marketing channel. It allows businesses to engage directly with customers through personalized messages, promotions, and updates. By leveraging AI, businesses can automate...
How do AI Chatbots for Websites and E-commerce work?
AI Chatbots for Websites and E-commerce are automated tools that interact with visitors in real-time, providing instant responses to inquiries and guiding them through the purchasing process. These chatbots are designed to understand natural language and c...
AI Customer Support Automation streamlines the customer service process by utilizing AI technologies to handle inquiries and support requests efficiently. This service is designed for businesses aiming to enhance their customer support capabilities while r...
Once you sign up, we schedule a kickoff call to understand your needs and business processes. Then we map out which tasks to automate, build the system (chatbots, workflows, integrations), test with you, and deploy. Ongoing support is included for a period...
You usually see improvements within the first few weeks—for example, faster response times, lead capture automation, or cost savings in repetitive tasks. Full impact depends on the complexity of your workflows.
Yes, everything is customizable. We work with you to design the conversational flows, integrations, tone, triggers, follow-ups, and logic to fit your business needs.
Our automations can connect with popular CRMs, email marketing tools, WhatsApp / messaging APIs, scheduling tools (Calendly, etc.), payment gateways, and more. If you have a specific tool, just ask — we can usually integrate.
Do you use third-party AI models (like ChatGPT) or build your own models?
We leverage state-of-the-art models (e.g. GPT, Claude, etc.) as needed, combined with custom logic, prompt engineering, and integrations. The goal is to give you a reliable, robust solution—not to reinvent the wheel.
Absolutely. We treat your data with care. All communication with third-party APIs is encrypted, and we follow best practices for data privacy and security. You own your data, and we don’t share it without your permission.
At MWAI Agency, we prioritize reliability and accuracy in our automation systems. We include error monitoring, fallback logic, and human oversight to ensure smooth operations. If something fails, it's routed to a human for review or addressed manually. Mor...
Some of the tools (APIs, model usage, third-party integrations) may incur costs which we transparently communicate. We’ll clarify which components require external licensing or subscription fees during the proposal.
Yes. For our subscription or recurring services, you can cancel at any time. The cancellation will take effect at the end of your current billing period. (No prorated refunds after cancelation.)
We offer packages based on the size, complexity, and number of automations. Pricing may include setup fees, monthly maintenance, and usage-based fees (for model/API usage). We can also create custom quotes based on your needs.
Our solutions are built to be flexible and scalable. You can add, remove, or adjust workflows, integrations, or conversational logic as your business evolves.
