Terms of Service — MWAI Agency

Effective Date: 10/12/2025
Website: https://mwaiagency.com
Business Name: MWAI Agency
Email: support@mwaiagency.com

1. Acceptance of Terms

By accessing or using the website https://mwaiagency.com or any services provided by MWAI Agency, you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree to these terms, please do not use our website or services.

2. Description of Services

MWAI Agency provides AI-powered automation solutions, including but not limited to:

• AI chatbots (e.g., Aminos Bot integration)
• Business process automation
• Marketing automation and AI tools
• Consulting and customization services

We reserve the right to modify, suspend, or discontinue any part of our services at any time, without prior notice.

3. Eligibility

To use our services, you must:

• Be at least 18 years old
• Have the legal authority to enter into binding contracts
• Provide accurate and up-to-date information when requested

We may terminate or suspend accounts if eligibility requirements are not met.

4. Use of Services

When using our services, you agree not to:

• Use the services for any illegal or fraudulent activity
• Upload or transmit malicious code or harmful software
• Interfere with or disrupt the website or its security features
• Misuse or resell any MWAI Agency intellectual property
• Use AI chatbots for spam, harassment, or unethical marketing

Violation of these rules may result in termination of service and legal action.

5. Payments and Subscriptions

Some of our services may require payment or a subscription plan.
By purchasing, you agree to:

• Pay all applicable fees as displayed during checkout
• Provide accurate billing information
• Authorize MWAI Agency or its payment partners to process your payments

Refund Policy:
Refunds may be granted on a case-by-case basis for technical issues or service non-performance, as determined by MWAI Agency.

No refunds will be issued for completed custom projects or subscription periods already in use.

6. Intellectual Property Rights

All content, code, designs, trademarks, and materials provided on mwaiagency.com are the intellectual property of MWAI Agency or its licensors.

You may not reproduce, distribute, modify, or create derivative works from our materials without written permission.

7. Client Content and Data

By using our services, you grant MWAI Agency a limited, non-exclusive, and revocable license to process your data solely for service delivery.

You retain ownership of all data and content you provide.
MWAI Agency will never sell your data and will process it in accordance with our Privacy Policy.

8. Third-Party Services

Our website and chatbots may integrate with third-party services (e.g., Aminos Bot, OpenAI, or automation platforms).
We are not responsible for the actions, performance, or data policies of these third-party providers. Please review their respective terms and privacy policies before use.

9. Limitation of Liability

To the fullest extent permitted by law, MWAI Agency and its affiliates are not liable for:

• Any indirect, incidental, or consequential damages
• Loss of revenue, profits, or data
• Service interruptions, bugs, or errors

Your sole remedy for dissatisfaction with our services is to stop using them.

10. Disclaimer of Warranties

Our services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding:

• Continuous or error-free operation
• Compatibility with all systems or devices
• Results generated by AI or automation tools

Users are responsible for ensuring outputs comply with their own legal and business standards.

11. Indemnification

You agree to indemnify and hold harmless MWAI Agency, its owners, employees, and partners from any claims, losses, or damages arising from:

• Your misuse of our services
• Violation of these Terms
• Breach of intellectual property or privacy rights

12. Termination

MWAI Agency reserves the right to suspend or terminate your access at any time if:

• You violate these Terms
• Your use poses a risk to other users or our systems
• Required by law or regulatory authorities

Upon termination, your right to use our services will immediately end.

13. Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the courts of Toronto, Ontario.

14. Changes to Terms

MWAI Agency may update or revise these Terms of Service at any time.
The revised version will be posted on this page with an updated effective date. Continued use after changes implies acceptance of the new terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: support@mwaiagency.com
🌐 Website: https://mwaiagency.com
🏢 Business Name: MWAI Agency
📍 Location: Toronto, Ontario, Canada